HealtheConnections

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We like to say that we’re casually competent – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do has made a positive impact on our community.

Image Exchange Training & Documents

HealtheConnections can give you access to radiology reports and diagnostic-quality images at the touch of a button through myConnections. If you have a PACS server, you can take advantage of Transfer to PACS (TTP) to receive HealtheConnections images directly within…

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My Alerts Training & Documents

Incoming real-time information is analyzed electronically and automatically generates an alert to subscribing providers, both within the HeC service area and from hospitals elsewhere in the state. Subscriptions can be customized by: Consent-based Patient-based Provider-based Alerts can be received by:…

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Direct Mail Training & Documents

Direct Mail is an easy-to-use, HIPAA-compliant communication tool that functions just like your email inbox. Collaborate with other providers, send referrals, or use our Provider Directory to search for colleagues nationwide and make a connection. Forms & Documents Direct Mail…

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420,000

Unique patients accessed per month

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3M

Clinical alerts exchanged per month

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270,000

Image studies received per month

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COVID-19 Consent Reminders

With “relaxed” rules in place due to COVID, it is important to remember that consent is still a priority for accessing patient records. For Public Health entities that bypass consent, accessing patient data is based on a public health necessity…

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myData Training Documents

myData helps you access and understand your patient profiles, identify gaps in care, and see how you rank in quality measures. We take the data that’s inside the HIE, incorporate quality metrics and standards, and turn it into actionable information…

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Waiver of SHIN-NY Written Consent During COVID-19 Outbreak for Telehealth

NYS DOH is allowing informed, verbal documented consent for telehealth visits in lieu of the current SHIN-NY written consent requirements per 10 NYCRR Part 300. The witnesses can sign an electronic or hard copy of the required consent form on…

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Additional Training & Documents

RHIO Administrator If you’re a RHIO Administrator, you can access the training guide here. We encourage you to keep close contact with your account manager for any questions or concerns. RHIO Administrator Training Guide Break the Glass FAQs SAMSHA Part…

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