To use “Download Report”, allow pop-ups from HealtheConnections

If you typically download reports from any of our services, including patient records, images, and labs, you may experience issues if your pop-up blocker is on. It will appear as though the button is not working. To fix this, simply enable pop-ups from

Chrome Users: Follow directions in this link

If you use another browser, you can manually add as a site that you allow pop-ups from. If you’re not sure how to do this, contact your network administrator.

For questions or further assistance, contact us at 315-671-2241 x5.